vqServer FAQs

If you would like to report a bug, please email vqSoft or use the support form.

The special security features (custom login pages, etc) don't work. This may be due to a small difference between version 1.9.53 and earlier versions or a problem in the default configuration supplied with version 1.9.53. See the next item for a solution.
shtml pages (<servlet>...</servlet> tags) including example.shtml don't work. This may be due to a small difference between version 1.9.53 and earlier versions or a problem in the default configuration supplied with version 1.9.53. To rectify this, download update.cfg to the vq/server/cfg/ subdirectory of your vqServer installation (don't delete the existing server.cfg!) and restart vqServer.
Can I use Java Server Pages (JSP) with vqServer? Yes. There is a free third-party JSP implementation, GNUJSP, that works well with vqServer. A dedicated vqServer user, Leslie Tsang, has produced a customised version of GNUJSP for vqServer. You might also want to look at the GNUJSP home page and the online instructions for using GNUJSP.
How do I use my domain name with vqServer? See the accessing my site page of the vqServer docs.
Does Java Database Connectivity (JDBC) work with vqServer? Yes, but your code needs to reference the correct JDBC driver. More information is available online and in the documentation that comes with vqServer.
I've read about a vqServer bug which sounds like a serious security problem. The report you read is probably misleading. Read about this problem online.
What is the password for the administration server or control centre? The default user ID and password are both admin without capital letters. You should of course change this immediately after installing vqServer; see changing the administrator password.
When I try to start vqServer.exe I get a Windows error message like The program can't open because it can't find the Microsoft virtual machine and/or Class not registered. This means that the Microsoft Java Virtual Machine is not installed on your computer or is not correctly installed (vqServer.exe requires the Microsoft Java Virtual Machine). See the Windows page of the vqServer docs.
How do I find out about new versions? If you registered vqServer, vqSoft will inform you by email when the next full version is released. An update is also available which contains the latest bug fixes and new features but the update may not be fully documented and may not be fully tested.
Where do I get the JRE (Java Runtime Environment) from? You may already have one installed if you're using Microsoft Windows with Internet Explorer 4 or Mac OS 8. See the requirements page of the documentation for a list of suppliers. It's free.
The vqServer window opens but I can't access my web site or use the administration server from a browser. The most likely explanation for this is that you did not run vqServer.exe from your website/ directory or you did not change to your website/ directory before starting vqServer from the command line, so vqServer could not find its configuration file (your website/ directory is the directory you originally extracted vqserver.zip to). It could also be due to a corrupt configuration file.
shtml pages (<servlet>...</servlet> tags) including example.shtml don't work. This was due to a bug in vqServer version 1.9.9. You need to update your vqServer installation to version 1.9.10 or above and download an updated example.shtml to replace the existing file in the public/ subdirectory of your website/ directory (your website/ directory is the directory you originally extracted vqserver.zip to).
Setting filter servlets for an alias doesn't work. This bug affected some issues of vqServer verison 1.9. It is fixed in version 1.9.11 and above. See the download page to update your vqServer installation.
Microsoft Windows NT: can I run vqServer as a service? Yes, with a little help from WinWinSoft's RunExeSvc.
Sun's Java Platform 2 (JDK/JRE version 1.2): vqServer version 1.9 works with this. However, you will have to use the java tool instead of the jre tool to start vqServer. vqSoft recommends that you stick with JDK/JRE version 1.1.8 for the time being:
- JDK/JRE version 1.2 seems slower than version 1.1.8.
- There may be a bug in JRE/JDK version 1.2 which makes vqServer unable to run some CGI scripts on Windows 95/98.
- There may be a bug in JRE/JDK version 1.2 which generates spurious exceptions when lines are written to the vqServer window.
Problems with CGI scripts: vqServer cannot run (some 16-bit) CGI scripts if you're using the current release of Sun's JDK/JRE version 1.2 and Windows 95/98. This seems to be because of a bug in JDK/JRE version 1.2. Use Sun's JDK/JRE version 1.1.8 or Microsoft's JVM instead.
Bad command or file name when starting vqServer: This happens if you haven't installed the Java Runtime Environment or if you haven't set up your PATH environment variable. Read the requirements and installation pages of the documentation and the installation instructions that come with the Java Runtime Environment. If you're using Sun's JDK/JRE 1.2 instead of JDK/JRE 1.1 you will need to use the java tool instead of the jre tool to start vqServer. If you're using Microsoft's JVM you will need to use jview instead of jre to start vqServer.
I can't log in to the administration server on the second or subsequent occasion that vqServer is launched. It is most likely to be due to a corrupt configuration file.
Errors reading the configuration file: These are reported on the console during the startup sequence. Again, this can be due to a corrupt configuration file.
Corrupt configuration file: This usually happens because vqServer is incorrectly shut down. See the shutdown page of the documentation for instructions. vqServer version 1.9 contains additional code which makes this this less likely to occur. Solution: re-install the file server.cfg by unzipping it from the distribution archive to the vq/server/cfg/ subdirectory of your website/ directory.

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